Privacy Policy

Information We Collect

Personal Information You Provide

When you register for our esports career development programs, we collect information you voluntarily provide. This includes your name, email address, phone number, gaming preferences, skill level, and career goals. If you participate in our webinars or contact us for support, we also collect the information you share during those interactions.

We gather details about your gaming background and professional aspirations to customize our learning programs. This helps us match you with relevant courses and mentorship opportunities that align with your esports career objectives.

Automatically Collected Information

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, operating system, and pages you visit on our site. We use this data to improve our website performance and understand how users navigate our platform.

How We Use Your Information

Primary Uses

Your personal information helps us deliver personalized esports career development services. We use your data to enroll you in appropriate courses, send you relevant learning materials, and connect you with industry mentors who match your interests and goals.

We also use your information to communicate important updates about your programs, send you educational resources, and notify you about new opportunities in the esports industry that might interest you. This communication helps you stay informed about developments in your chosen career path.

Data Type	Primary Purpose	Retention Period
Account Information	Service delivery and account management	Active account + 3 years
Learning Progress	Course customization and certification	Permanent for certification purposes
Communication Records	Support and service improvement	2 years from last interaction
Website Analytics	Platform optimization	24 months

Marketing and Communications

With your consent, we send you information about new courses, industry insights, and special opportunities in esports career development. You can opt out of marketing communications anytime while still receiving essential service-related messages about your enrolled programs.

Information Sharing and Disclosure

Service Providers

We work with trusted third-party service providers who help us operate our platform and deliver our services. These include email service providers, payment processors, hosting services, and analytics tools. All service providers are contractually bound to protect your information and use it only for the specific services they provide to us.

Our mentors and industry professionals who participate in our programs may receive limited information about students they're working with. This typically includes your name, program details, and relevant background information needed to provide effective mentorship.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We may also share information to protect our rights, property, or safety, or that of our users or the public, as permitted by law.

Data Security and Protection

Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server infrastructure, regular security audits, and strict access controls for our staff.

Data Breach Response

In the unlikely event of a data breach that affects your personal information, we will notify you promptly and provide detailed information about what happened, what information was involved, and what steps we're taking to address the situation. We maintain a comprehensive incident response plan to minimize any potential impact.

Your Rights and Choices

Access and Control

You have several rights regarding your personal information. You can request access to the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data under certain circumstances. You can also request a copy of your information in a portable format.

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests to protect your privacy and security.

Marketing Preferences

You control your communication preferences through your account settings or by using the unsubscribe links in our emails. Even if you opt out of marketing communications, we'll still send you important service-related messages about your account and enrolled programs.

International Data Transfers

As we operate globally and work with international partners in the esports industry, your information may be transferred to and processed in countries other than India. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.

We use standard contractual clauses and other legal mechanisms to ensure your data receives adequate protection regardless of where it's processed. Our service providers are required to maintain equivalent levels of data protection.

Cookies and Tracking Technologies

How We Use Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. Essential cookies are necessary for our website to function properly, while optional cookies help us improve our services and provide personized content.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect some website functionality, but you can still access most of our content and services.

Children's Privacy

Our services are designed for individuals aged 16 and above. We don't knowingly collect personal information from children under 16. If we become aware that we've collected information from a child under this age, we'll take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

The date at the bottom of this policy indicates when it was last updated. Continued use of our services after changes become effective constitutes acceptance of the updated policy.